FAQ

How do I get my ebooks/audiobooks?

I use the service Bookfunnel to automatically send an email to you with download links to get your books after purchase. With Bookfunnel, you can then send your ebooks to your favorite ereader, read them with Bookfunnel online, or use the code they provide to load them into the Bookfunnel app. Audiobooks are great in the Bookfunnel app!

Where are my books?

Bookfunnel will send an email with download links to your ebooks or audiobooks right after purchase. This usually arrives instantly.

Sometimes, if a payment is delayed at the payment processor (this can sometimes happen if you paid with Paypal), it can take up to an hour for the email from Bookfunnel to arrive.

If you didn't get an email from Bookfunnel after an hour, please look in your spam folder. And if you don't see it there, please contact me. I want to make sure you get your books!

If you contact me, store hours are 9AM PST-6PM PST Monday-Friday. If you contact outside of store hours, I'll get back to you within one business day.

Can I get my signed copy personalized? 

Due to high order demand, I can no longer personalize individual books. Signed books will always be signed, however!

Are your books appropriate for my teenager?

While everyone is different, I can offer some content guidance here! Most of my books are rated PG-13 to R. There are some scenes in some of my books, but they are mostly non-descriptive, focus on emotions, and/or fade to black.

The Stars and Green Magics series is PG-13 with a very few non-descriptive or fade to black scenes across the series.

The Lyr and Cavere series is a tad more R, and has slightly more intense scenes (but still mostly non-descriptive--there are more frank discussions in this series). 

The King's Weaver series is PG-13 and upper YA--there is a non-descriptive scene in the first book.

Magnificent is YA and R for content matter (more because it deals with bullying).

Please do read my extensive content notes! And feel free to ask if you have any questions!

How do I send ebooks or audiobooks to a friend?

I'd suggest entering your friend's email address during checkout so that the books go straight to them. You can also forward the Bookfunnel email to them so they can claim their books. Forwarding can sometimes still add the books to your own Bookfunnel account, though, so please contact me if you need me to change the email address on the backend. 

I have a sensitivity concern, are you open to hearing about that? 

Absolutely. Having diverse and inclusive books is really important to me, and I do my very best, but we all have unconscious bias. If you have a concern about something in my books, please reach out!

Do you ship internationally?

I can currently only ship physical goods to Canada, Australia, New Zealand, and the UK. Please also be aware that you will be responsible for any customs, duties fees, or tariffs charged by your country through the shipping carrier. I can't calculate or collect these fees beforehand.

Do you sell wholesale?

Yes! If your are a bookstore and would like to place a bulk order of signed or unsigned books at wholesale discount for resale, please reach out to me!